Terms & Conditions

Thank-you for visiting our shop website. If you browse and use this website you are agreeing to be bound by its terms and conditions, summarised below.


Your order

We make every effort to ensure that all the products shown in our shop website are in stock, but if we sell out we will e-mail you directly to inform you. We will let you know if we can deliver your product at a later date or offer you a full refund.



In the unlikely event that you have a fault with any of our products please contact the office on 07779998129 immediately. Retain the jar or item and make a note of the batch number – all our products are handmade and may differ slightly from batch to batch.



Credit card orders are processed securely by PayPal.

Payment is by cheque or credit card basis with order, by fax, phone, post or web site. Cheques are subject to clearance before delivery. We reserve the right to charge bank charges on cheques which are represented. We reserve the right to refuse any credit card transactions.



To minimise the possibility of breakages all items will be wrapped carefully and delivered in a sturdy box. Please recycle and reuse all our packaging.



If you need to contact us for any reason please e-mail us at sarah@theartisankitchen.co.uk


Privacy Policy

We will not divulge any information received to any third party.